Support

Service & support

An instrument is only as good as the last time it was calibrated. Our engineers install, service and support every system we supply.

Nucleus Analytics maintains service engineers at locations across India, backed by SPECTRO's AMECare support programme. Whether you need a scheduled calibration, an urgent repair or help building a method, the same team that specified your instrument supports it.

Installation & commissioning

Site preparation guidance, installation, and verification that the instrument meets specification before handover.

Preventive maintenance

Scheduled service visits that keep instruments inside specification and reduce unplanned downtime.

Calibration & recalibration

Standardization and recalibration against certified reference materials, with documentation for your quality system.

Method development

Application support to build and validate a method against your material and reporting requirements.

Training

Operator and supervisor training on instrument handling, sample preparation and software.

Spares & consumables

Standards, electrodes, sample cups and spare parts, available through the AMETEK India store.

Need service?

Call us on +91 80 2686 1120 or email pavan@nucleusxrf.com with your instrument model and serial number.

Raise a service request

Order spares online

Consumables, standards and spare parts from the AMETEK India store.

Visit the webshop →